Jejuslot Privacy Policy – Malaysian Player Data Protection

Welcome to the Jejuslot Privacy Policy. This document explains how Jejuslot ("we", "platform", "Company") collects, uses, stores, and protects your personal information when you use our platform at jejuslot.bio.

We understand that entrusting your personal data to an online platform is a significant decision — especially on a gaming platform where financial and identity information is involved. That is why Jejuslot invests seriously in data security infrastructure and maintains a privacy policy that is clear, transparent, and enforceable.

This Privacy Policy applies to all users of the Jejuslot platform, including website visitors, registered members, and active players. By using our platform, you acknowledge that you have read and understood this policy.

Jejuslot collects your personal data through several channels — directly when you register and use the platform, automatically through tracking technologies, and in certain circumstances from authorised third parties. Below is a full breakdown of the data we collect:

Jejuslot uses your personal data only for legitimate and transparent purposes. We will not process your data for any other purpose without notifying you in advance:

1. Account Management — creating, verifying, and maintaining your account on the Jejuslot platform
2. Transaction Processing — processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as any withdrawals you request
3. Identity Verification (KYC) — fulfilling anti-money laundering (AML) obligations and MGA licensing requirements
4. Platform Security — detecting fraud, collusion, account abuse, and other unlawful activity
5. Customer Support — responding to enquiries, resolving complaints, and providing technical support
6. Responsible Gaming — monitoring gameplay patterns to identify players who may be experiencing gambling-related problems
7. Marketing (with consent) — sending information about promotions, bonus offers, and platform updates — only to players who have given their consent
8. Analytics & Improvements — understanding how the platform is used in order to continuously improve the user experience
9. Legal Compliance — fulfilling reporting obligations to the relevant regulatory bodies

Under Malaysia's PDPA and MGA requirements, all data processing must have a valid legal basis. Jejuslot relies on the following bases depending on the purpose of processing:

• Contract Performance — processing necessary to provide the services you have requested (account operations, payments)
• Legal Obligations — processing required to comply with applicable laws (KYC, AML, tax reporting)
• Legitimate Interests — processing for the purposes of platform security, fraud prevention, and service improvement
• Consent — processing for marketing and communications purposes, where you may withdraw your consent at any time

Jejuslot does not sell your personal data. We only share data in the following limited circumstances, and exclusively with parties bound by strict confidentiality obligations:

• Payment Providers — data required to process your transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks. Each of these providers maintains its own privacy policy and security measures.
• Game Providers — the minimum data required to deliver games from certified providers such as Evolution Gaming, Pragmatic Play, and others. This is limited to session identifiers and does not include full identity information.
• KYC Services — identity data submitted to approved identity verification service providers for AML compliance purposes.
• Regulatory Authority — data required by the MGA, Financial Intelligence Unit (FIU), or law enforcement agencies when mandated by law.
• IT Service Providers — server infrastructure providers, cybersecurity services, and data analytics companies operating under strict data processing agreements.

Jejuslot implements multiple layers of security to protect your data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption for all communication between browser and server
• At-rest data encryption for all sensitive data stored in the database
• Two-Factor Authentication (2FA) available to all player accounts
• Role-based access control — only specifically authorised personnel may access personal data, with a full audit log maintained
• 24/7 security monitoring by a dedicated cybersecurity team
• Penetration testing periodically by independent security firms
• ISO 27001-certified data centres with physical and digital security controls

While we take all reasonable measures, no system can be guaranteed 100% secure. You also play a role in your account's security — please use a strong password, enable 2FA, and never share your login credentials with anyone.

Jejuslot uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and enable certain security features to function properly.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login sessions, security verification, and language preferences. Cannot be disabled.
• Analytics Cookies — helping us understand how players interact with the platform, which pages are most visited, and where technical issues occur. Data is collected in aggregate form and does not identify individuals.
• Functional Cookies — saving your preferences such as favourite games, display settings, and preferred language for a more personalised experience.
• Security Cookies — detecting suspicious activity, preventing fraud, and keeping your session secure.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jejuslot platform.

As a platform operating under an international licence, your data may be stored or processed outside Malaysia — specifically at data centres in Malta, Europe, and the Asia-Pacific region. Such transfers only take place when:

• The recipient country has equivalent or stronger data protection standards
• Appropriate Data Processing Agreements have been signed
• The transfer is necessary to provide the service you have requested

Jejuslot retains your personal data only for as long as necessary for the purpose of processing or as required by law:

Once the designated retention period has passed, data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Under Malaysia's PDPA and MGA requirements, you have the following rights regarding your personal data at Jejuslot. You may exercise any of these rights by contacting us at support@jejuslot.bio:

1. Right of Access — request a copy of all personal data we hold about you in a readable format
2. Right to Rectification — request the correction of data that is inaccurate, incomplete, or out of date
3. Right to Erasure ("Right to be Forgotten") — request deletion of your data when there is no longer a legal basis for retaining it, subject to mandatory retention requirements
4. Right to Data Portability — receive your data in a structured, machine-readable format for transfer to another platform
5. Right to Object — object to the processing of your data for direct marketing purposes or certain legitimate interests
6. Right to Restrict Processing — request a temporary restriction on data processing in certain circumstances

All requests will be acknowledged within 3 business days and resolved within 14 business days. For complex cases, this period may be extended by up to 30 business days, with prior notification to you.

The Jejuslot platform is STRICTLY for users aged 18 and above. We do not knowingly collect or process personal data of anyone under 18 years of age.

If we discover that a child's data has been collected without the knowledge and consent of a parent or guardian, that data will be deleted immediately and the account will be closed. If you believe your child has registered on our platform, please contact us immediately at support@jejuslot.bio for prompt action.

Jejuslot reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When significant changes are made, we will:

• Sending email notifications to all registered members at least 14 days before the changes take effect
• Displaying a prominent notice on the platform's main page
• Updating the "Effective date" at the top of this document

Your continued use of the Jejuslot platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions or concerns, or wish to exercise your data rights, please contact the Jejuslot Data Protection Officer (DPO) through the following channels:

• DPO Email: support@jejuslot.bio (please include "Privacy Inquiry" in the subject line)
• LiveChat: Available 24/7 within the Jejuslot platform
• Response Time: Within 3 business days for email; under 3 minutes for LiveChat